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What are the reasons for the challenges you are facing?

Empathy involves identifying with another person's thoughts, feelings, and attitudes. Genuine empathy requires understanding others, considering their history, reality, and perspective. Without sufficient knowledge, we often guess what it's like to be in their situation, often being self-centric. Even those who sincerely aim for empathy, someone with cultural intelligence leverages all their assets to answer the question, 


How would I react in their shoes?

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